Commercial Realtors – Advertise Commercial Property the Right Way

Today we have many types of commercial and retail properties to advertise. As part of that process we have a limited amount of people that can act on the sale or lease as buyers or tenants. On that basis every property has to be optimised for advertising and marketing. Generating enquiry from your marketing and then converting the enquiry to a realistic offer is really important.

When the property market slows or gets tougher, the buyers and tenants are still out there, it’s just that they are slower to react and have a set of criteria that must be satisfied before they sign up on the property. This is where we as agents and salespeople can bring real expertise to the client and help move that property faster given all of the prevailing market conditions.

We should market ourselves as the experts that can bring in the results. Our listing presentations and sales pitch should be built around those facts and show the client exactly how we can solve the property problems quickly and effectively. Experience really matters today when it comes to moving a property for a client.

So the concerns to be satisfied in marketing commercial or retail property today should include:

Attracting the target market that will pay the best price or give the best rent for the property

Motivating the buyers and tenants to call you and arrange to look at the property in an inspection on site

Encouraging offers for the property, either for sale or lease as the case may be
Advertising of property today has to be quite specific and well planned. Every dollar spent on advertising should be part of specifically designed campaign that is attracting the right people to the property given the location, improvements, and the range of asking price or rent.

To do this effectively advertising strategies can be designed for your location and property type. Here are some ideas to help:

Most enquiries on advertising a commercial property come from the local area. A significant part of your budget and campaign should be devoted to the local businesses in the general location. It is best to contact local businesses personally as part of that process.

Property investors are a good source of activity when it comes to selling a property. Review your database from previous campaigns to revisit people that did not make an offer or who were unsuccessful.

In a standard business week, the bulk of property enquiry comes in between the days of Wednesday to Saturday. Most of your marketing should be dedicated to these days of the week.

Personal contact remains the most important component of property marketing today. If you have listings on your books, then you have a reason to talk to people. Every day you should devote a part of your day to doing just that.

Canvass the local streets around every listing personally. Do this to discuss property activity and to spread the word about your listings. It is remarkable just how much opportunity you can find when you do this.
Today you must advertise any property listing comprehensively. This can and only should be done with those clients that give you an exclusive listing. On that basis you can devote the time to the marketing process and generate the right type of enquiry. Vendor paid marketing funds are part of that process.

If a client gives you an ‘open listing’ that is listed with all agents in the local area, the process of marketing should only be random if you find the right type of enquiry.

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Commercial Property Managers – Why They Have No Time and Work So Hard

If you are reading this, you are likely to be a commercial property manager or you know one; either way the question has hit the spot and you understand what I am saying.

It is a fact, many if not all commercial property managers have very little time to spare in their average working day. They are the hardest working of most commercial real estate people because they have to control and produce the property performance for the landlord; it’s the central part of their job. That takes time, effort and commitment.

Property management is not like selling or leasing a property where you can move across a number of projects and keep all of them moving in some form or another. In property management you have to stick with some very complex issues that can take days if not weeks to resolve. You can manage some really difficult properties with real challenges.

Add to this fact the tasks that each property presents every day with tenants, landlords, maintenance, and leasing, you have some real work to do. It is unrelenting and consistent. It does not go away. That is why you have no time to spare.

Given all of this observation, it should now be said that good commercial and retail property managers are some of the most qualified professionals in the industry. They generally know far more about property performance, tenant mix, and lease optimisation than sales and leasing people. They know how to make a property work.

To give you some idea of what I am saying here, the role of a commercial or retail manager would typically involve many things including:

Lease management
Lease optimisation
Vacancy management
Fit out approvals and controls
Refurbishment and renovations
Lease negotiations
Tenant mix strategy and analysis
Maintenance management and planning
Building income and expenditure budgets
Risk management
Due Diligence practices and systems
Energy management
Retail trade analysis and customer sales strategy
Landlord reporting and communications
So this list goes on. You can see why a property manager is really the central part of the property performance equation. A landlord needs a good property manager to help them with a complex property.

It is interesting to note that the inexperienced landlords of this world will consider outsourcing property management requirements to the cheapest real estate agency or property manager. Considering that these landlords are putting their income and expenditure in the hands of potentially one inexperienced person or group, and that person may have little real knowledge or relevance to the future of the property, the risk of damage to the property performance is very real.

So the message here is for all experienced and qualified property managers to ask for a reasonable and relevant fee for the services offered. Stay firm on your fees; those landlords seeking and taking discounts from other agents will soon realise the error of their ways and will likely come back to you when the property is financially derailed and the vacancies are rising.

When you are asked to fix a problem in a previously poorly managed property, charge a solid and fair fee for the issues involved. You are the professional and your services are worth good money. Professional commercial and retail property management is not an experiment for the feint hearted.

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